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0161 773 4477

Transformation

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APPROVED BY LEADING MEDICAL EXPERTS

100% MONEY BACK GUARANTEED

DISCREET PACKAGING ON ALL OUR ITEMS

CALL US: 0161 773 4477
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Delivery & Returns

ABOUT PAYMENT AND ORDERING

Information about payment and ordering from Transformation.

Payment options

VISA CREDIT & DEBIT CARDS

MASTERCARD CREDIT & DEBIT CARDS

AMERICAN EXPRESS

INTERBANK TRANSFERS

C.O.D (within the Euro Monetary Zone)

EURO & STERLING CHEQUES

CASH (BY REGISTERED POST ONLY)

POSTAL ORDERS

( We do not accept USA/Canada Money Order)

All parcels are securely wrapped & contain no exterior clue as to their contents. In 28 years we have shipped to EVERY country in the world with just some exceptions*

UPS EXPRESS

ROYAL MAIL FIRST CLASS

C.O.D (within the Euro Monetary Zone

How long will it take to receive my order?

We despatch 96% of all orders within 24 hours. The delivery time depends on your location and the method of delivery chosen.

UK- 1st Class Royal Mail – 2 days

UK- UPS Express- Next Day ( excludes Saturday) Please order by 2pm that day for next day delivery

Please Note UK- excludes all Channel Islands)

E.U- 1st Class Royal Mail- 4 to 14 days

E.U- UPS Express- upto 3 days

Please Note E.U Includes all Channel Islands.

USA+CANADA- 1ST Class Royal Mail- 7 to 28 days

USA+CANADA- UPS Express – upto 4 days.

ALL Other Countries- UPS Express upto 7 days.

Click and Collect

If you wish to collect from our Manchester store follow our checkout process at the delivery options screen " Collection From Store

Our high stock levels ensure speedy and efficient service, while our Hi-Tech Security and Privacy Policy ensure complete confidentiality and safety.

How can I order without a credit card?

You can browse the site as normal, adding items to your shopping cart, and then choose 'print out your order' from the shopping cart screen. You can then post your order to us with appropriate payment - for example, personal cheque, bankers draft, postal order or International Money Order.

All Cheques/Checks , Postal Orders and Bankers Drafts must be made payable to “SERCUS LIMITED”.

We are sorry but we cannot accept USA/Canada Money Orders

INTERBANK TRANSFERS

Here are our Bank Account Details;

Name Of Bank- BARCLAYS BANK

Address P.O. Box 1330, Flint, United Kingdom, CH65WJ.

Bank Account Number   83515192

Bank Sort Code 20-25-69

For Payments in £ GBP Sterling

IBAN number is GB17 BARC 2025 6983 515192

SWIFTBIC number is BARCGB22.

For Payments in € euros

IBAN number is GB65 BARC 2025 6989 0654 44

SWIFTBIC number is   BARCGB22

For Payments in $ USD US Dollars

IBAN number is GB52 BARC 2025 6972 5200 00

SWIFTBIC NUMBER IS BARCGB22

HOW DISCREETLY ARE PARCELS SENT, AND HOW IS IT SHOWN ON MY CREDIT CARD STATEMENT?

All our goods are sent in plain packaging and there is a return address on the back: Sercus Ltd and our UK head office in Manchester. Your credit card statement will show a payment to Sercus Ltd and all cheques and money orders can also be made out to Sercus Ltd.

DISCREET DELIVERY

All goods are securely wrapped in plain packaging with no indication of the actual products enclosed.

All orders are despatched within 2 working days We use both UPS or Royal Mail to deliver to you.

You can also insure your goods in transit for a small fee.

HOW DO I ORDER AN ITEM FROM YOUR CATALOGUE THAT ISN'T ON THE WEBSITE?

Please DO NOT send your credit card details by email - this is not secure. If you visit here you can enter your order using the same security level as our online ordering. We would need your name, address, credit card type/number/expiry date, telephone number and the items you wish to order. Don't forget to include postage costs in your total (rates are shown at the top of this page).

RETURNS AND REFUNDS

You may return unused and unopened products within 7 days for alternative items, less postage costs. In the event of a product or item being faulty, defective items will be replaced with a similar or alternative item. N.B. US customers please do not return goods via UPS Delivery, if you are unsure please contact our Customer Services Department for more information.

Did you know you can pay for your order on delivery? Click here for details

Cash On Delivery Service

The "Cash on Delivery" service is now available in all E.U countries (European Union Countries). We use U.P.S, the worlds largest international package delivery company and Global Leader in time-definite scheduled delivery services, to confidentially deliver your order to your chosen address and collect payment from you in your local currency.

CLICK AND COLLECT

UK customers can order goods online and have there order delivered to our Transformation Manchester shop for collection.

This Free service is available during trading hours Monday to Saturday( exclude all Bank Holidays).

There is no charge for this service.

Transformation takes your privacy very seriously. We NEVER have or will pass on your details.

If at any time you wish to unsubscribe from Transformation's mailing list send a email to unsubscribe

If you need any more information please do not hesitate to call our customer service department on
0161 773 4477 in the UK
or 0044 161 773 4477 from other countries

Or email us at info@transformation.co.ukThis e-mail address is being protected from spambots. You need JavaScript enabled to view it